We guarantee a hassle-free return or exchange of the products. If you are unstatisfied or you need a different size, please contact us at firstname.lastname@example.org to arrange the return or exchange of the goods. If you wish to return or exchange the products, please contact us withing 14 days of the receipt of the purchased goods. You will be provided with the address for the return of the goods. After we receive the products sent by you and you would not choose different product instead we will send you the money for the products back, so please do not forget to include your bank account number in the international format (IBAN and SWIFT/BIC).
As we try to improve our services all the time, we would kindly ask you to give us feedback why you were not satisfied or why the products did not fit your needs. We will really appreciate it.